Our Reservation Policy
DEPOSITS FOR ROOMS:We ask one-half of the total cost as a deposit. This is charged to your credit card two weeks prior to arrival for rooms in the summer and 30 days prior to arrival in the winter.
We accept VISA, MASTERCARD, and DISCOVER CARD, Checks preferred.
CANCELLATION POLICY: Because we are holding this unit for you and we may have turned away other guests, if you cancel after the deposit due date you are responsible for your entire original reservation. We will make every effort to rerent your reservation. If we are able to rerent any part of your original reservation, we will refund that portion of the charge, less a 10% handling charge. Cancellations must be made by mail or phone. NO E-MAIL CANCELLATIONS, please.
Rebooking considered under special circumstances excluding weather and holiday periods.
WEATHER: The Mazama Country Inn is not responsible for weather conditions either at your starting point nor your arrival destination. We are not responsible for too much snow, rain, wind, smoke nor too little of it. If all passes are closed by the Washington State Department of Transportation, we will allow rescheduling. If you are concerned about your trip being interrupted, we would suggest that you look into trip insurance for yourself.
DRIVING TIME: From Seattle via Highway 20 is about 4 hours, driving time over Highway 2 is about 5 1/2 hours. Time from Spokane is 4 1/2 hours. During wintertime, Highway 20 is closed. You may call our office, 800-843-7951, to check for current conditions or visit our website for pass conditions.
CHECK IN: Check in time is 3 pm. Check out is 11:00 a.m.. Siskun Song cabin has a check in of 4 p.m. Exceptions for these times should be done through the office in advance.